The entrance
One screen at the door.
A large screen in the entrance hall runs the guide by voice. Visitors ask; it answers and shows the work. Left alone, it walks the collection.
One system. The door, the phone, the desk, the office.
The guide visitors meet, and everything behind it.
01
Three faces.
Visitors meet one guide, three ways.
Their phone
The guide, in every pocket.
TAO on a visitor’s own iPhone, or the App Clip from a plaque with nothing installed. Every work, every gallery, and the way there.
The desk
The collection, kept like a library.
Staff browse galleries, artists and works the way a music app lists albums, and add a work with a photograph and its label.
02
The index.
The guide reads the museum’s own records, and nothing else.
Collection
Every work on view, in one index.
- What it does
- The collection comes in from the museum’s own published records. Every work on view, with its gallery, its image and its record.
- Why it matters
- When the records don’t say, neither does the guide.
- What you click
- Collection.
03
The guide.
One voice per museum, in the visitor’s language.
The voice
It speaks for the collection.
- Five languages
- English, Spanish, French, Portuguese and Chinese.
- For every visitor
- It describes the art for visitors who can’t see it.
- Tours
- Ask for an hour; it plans the walk to the minute, in the order of the building.
- The first word
- Openers are prepared in advance, so the first word is instant.
04
The console.
Rooms, Collection, Plaques, Beacons, Guide, Museum. One page for each.
Plaques and beacons
Every room, ready to fit.
- Plaques
- Every gallery’s code and URL, and a sheet ready to print.
- Beacons
- One plan per museum. A room keeps its number for good.
- Guide and Museum
- The voice, the languages, the first lines, the house details.
How it runs.
Hosted by the studio, or based at the institution. The same system.
- Where it lives.
- On the studio’s servers, or on one machine in your building.
- Backed up nightly.
- Every install, every night, kept thirty days.
- Updated in your window.
- Updates ship in a maintenance window you sign off.
- Rolled back on its own.
- If a new version fails its check, the last one returns.
What you buy.
Four lines. One system.
- Pilot.
- 90 days, one wing.
- Installation.
- Once: the collection, the plaques, the beacons, the screen, the console.
- Care.
- Yearly. The galleries change; the guide keeps up.
- Projects.
- Your website and your building, on the same index. Priced per project.